So, I have just heard that Ryan air has caused problems for an autistic child. Seriously angry about this because as an Autistic woman who has been treated poorly by an airline I know how stressful it can be. The fact that they are passing the buck to the airport is disgusting. If the Ryanair people were not to fault why did they not find a way to get them home.
From my own experience, I know that the airlines work with the airports for all their passengers and if one fails they all fail.
Ryanair needs to apologize and the people who laid hands on him need to make sure that their staff training is better…much better. I am never EVER going to fly with Ryanair.